Jewel Rasa – Luxury Imitation Jewellery
At Jewel Rasa, we ensure every order is packed securely and delivered with care so your jewellery reaches you in pristine condition. Our shipping process is designed to be seamless, transparent, and customer-friendly.
Shipping Coverage
We currently ship across India. International shipping is not available at this time.
Shipping Charges
Free Shipping on All Orders Whether prepaid or COD, Jewel Rasa offers free shipping on every order, with no minimum purchase requirement.
Order Processing & Delivery Timeline
- Orders are processed within 24–48 working hours, excluding Sundays and public holidays.
- Delivery within metros and major cities: 3–5 working days
- Delivery to other locations: 5–7 working days
- Remote or non-serviceable areas: 7–12 working days
Delivery timelines may vary based on courier operations and regional accessibility.
Packaging & Tracking
- All jewellery is packed in premium protective packaging to maintain its condition during transit.
- Once your order is dispatched, a tracking link will be sent via email or SMS so you can monitor your shipment in real time.
Non-Delivery or Delivery Marked as “Delivered”
If your tracking shows “Delivered” but you have not received the package:
Please email us at hello@jewelrasa.com within 48 hours of the delivery status update.
Please email us at hello@jewelrasa.com within 48 hours of the delivery status update.
Customer Responsibilities
- Confirm that your shipping address and mobile number are correct before placing the order.
- Ensure someone is available to receive the parcel at the provided address
- Jewel Rasa is not liable for delivery failures or delays due to incorrect or incomplete customer information.
Delays & Order Cancellation
- Natural events
- Strikes or courier restrictions
- Unforeseen logistical issues
We reserve the right to cancel an order in rare circumstances such as:
- Product unavailability
- Unserviceable delivery location
- Courier limitations
In such cases, a full refund will be issued.
Policy Updates
This Shipping Policy may be updated periodically. All updates will be posted on our official website.
Need Help?
Customer Support Email: hello@jewelrasa.com
Customer Support Email: hello@jewelrasa.com